Below is a summary of how lost property is dealt with at Heartlands High School. We appreciate that replacing lost items can be expensive, so hopefully these guidelines will help.

In the unfortunate event that your child does lose something, they should:

  1. Visit the last area they were in. If the item is not there, they should retrace their steps and check all classrooms/areas that they have been in that day.
  2. If they have been unable to find their lost item, they should go to Student Services to check whether the item has been handed in. Please note that sometimes, it may take a few days before lost items are handed into Student Services.

Student Services will return labelled items promptly to its rightful owner.

Lost property that is not labelled will be held for up to four weeks. At the end of this period, it will be placed on display in the Forum. Any lost property not claimed, will be donated to a local charity.

Please remember that we have approximately 1,100 students at Heartland High School. We cannot recognise items as belonging to a particular student if it is not labelled. Labelling of uniforms is very easy to do; there are sew-on or iron-on name tags, and marker pens for clothing. Simply writing your child’s full name, surname or initials on their uniform will help them to reclaim lost items.  Labelling of shoes and trainers can be done with a good quality laundry marker pen or permanent marker pen, just remember that over time the writing will gradually fade.

We hope you find this information useful and thank you for your co-operation.